EV Battery Health FAQ

An EV battery health check is a comprehensive diagnostic assessment that measures your battery’s State of Health (SOH), capacity, and overall performance. Our technicians use professional-grade equipment to analyse the battery’s current condition and predict future performance.

Our Essential Battery Health Check takes approximately 45 minutes. The Comprehensive EV Assessment takes 90 minutes, and our Pre-Purchase Inspection requires about 2 hours to complete a thorough evaluation.

Yes! We bring our fully equipped mobile diagnostic units to your home, office, or any convenient location across Australia. You can also visit our diagnostic centres if you prefer.

You’ll receive a detailed digital report including battery State of Health (SOH), capacity analysis, diagnostic scan results, charging efficiency metrics, and expert recommendations. All reports are easy to understand with clear visualizations.

Absolutely. The battery is the most expensive component of an EV, often costing $10,000-$20,000+ to replace. Our Pre-Purchase Inspection can reveal hidden issues and give you negotiating power, potentially saving you thousands of dollars.

Yes! Our detailed report includes market value assessment and identifies any battery degradation or issues. Many customers have successfully negotiated thousands off the purchase price using our inspection findings.

We offer same-day and next-day appointments for urgent pre-purchase inspections. Our standard turnaround is 24-48 hours from booking to receiving your complete report.

Our report will detail any issues found, their severity, and estimated costs to address them. This information helps you make an informed decision about whether to proceed with the purchase, negotiate a lower price, or walk away.

State of Health (SOH) is a measurement that indicates your battery’s current capacity compared to when it was new. A 90% SOH means your battery retains 90% of its original capacity. This is one of the key metrics we measure during our checks.

Most EV batteries lose 2-3% capacity per year under normal use. After 5 years, 85-90% SOH is typical. Anything below 80% SOH may indicate accelerated degradation or warranty eligibility for replacement.

While you can’t reverse degradation, you can slow it down with proper charging habits: avoid frequent fast charging, keep the battery between 20-80%, and minimise exposure to extreme temperatures.

Contact us if you notice: significant range loss (>20% from new), unusual charging behaviour, battery warning lights, or if your vehicle is approaching warranty expiration. Early detection can help preserve warranty coverage.

Our Essential Battery Health Check starts at $199. The Comprehensive EV Assessment is $299, and our full Pre-Purchase Inspection is $399. All prices include a detailed digital report and mobile service is available.

Mobile service is included in all our package prices at no extra charge within our standard service areas. Extended travel areas may incur a small additional fee.

You can book online through our website, call our team, or email us. We offer flexible scheduling with appointments available Monday to Friday, 9:00 AM - 6:00 PM AEST.

We accept major credit cards, debit cards. Payment is required at the time of booking confirmation to secure your appointment.

We support all major EV brands including Tesla, Hyundai, Kia, Nissan, MG, BYD, Polestar, Volvo, and more. Our technicians are trained on the latest diagnostic equipment for both new and older EV models.

We use professional-grade diagnostic tools including OBD-II scanners, battery analysers, and manufacturer-specific diagnostic software. Our equipment meets or exceeds industry standards for accuracy.

Yes, all our technicians are certified in EV diagnostics and high-voltage systems. They undergo continuous training to stay current with the latest EV technology and safety protocols.

Absolutely. Our diagnostic procedures are completely non-invasive and follow manufacturer guidelines. We never make modifications or adjustments to your vehicle during a health check.